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Nursing care

Nursing care is one of the main activities at the University Clinic Golnik. It takes place in wards, diagnostic units and specialist outpatient clinics. There are 190 nurses employed in the hospital, taking care of patients proficiently with human warmth and devotion both day and night. Due to continuous developments in medicine and nursing care, their work changes from year to year, both professionally and organisationally. The common goal is to provide the best service for all patients following a unified nursing care policy. In the last decade, many new concepts and methods have been introduced into the process of nursing care at the hospital. These include nursing documentation that helps nurses to find, plan, implement and assess nursing care activities. Interdisciplinary nursing and health care standards have also been developed, which ensure equal health care for all patients. These standards were first introduced in 2007. The hospital set up the first nursing unit for non-acute hospital treatment in Slovenia. Following tested and successful international examples, a quality assessment system was introduced in 1997. An important part of this system are quality circles which have helped to find ways to reduce the formation of pressure ulcers, improve the treatment of chronic wounds with new materials, diminish risk factors for patient falls, ensure more patient privacy and achieve better awareness of patients and visitors. Quality indicators are monitored and a questionnaire for the assessment of patient satisfaction is used. The nursing care team organises and carries out different educational programmes for patients with lung and allergic diseases, especially those with asthma, COPD, tuberculosis, lung cancer, MRSA infection, for patients with diabetes and those receiving oxygen treatment at home. Patients’ relatives are also included; for example, there is a programme for home care of patients with a pressure ulcer. In 2005, rotation of nurses between wards was introduced so as to reduce any differences between them and to stimulate a better flow of ideas and good practice. Nurses regularly attend a variety of seminars and courses in order to improve their knowledge and also participate in research activities.

Saša Kadivec, Bachelor of Health Education, PhD, is in charge of 190 nurses and health technicians. She attained a masters’ degree in quality management and in 2007 her doctor’s degree in social pedagogy. She has been Assistant Director of Nursing Care since 2004 and has successfully incorporated her knowledge of health care with health management. She also underwent additional professional training abroad.